Accommodation Overview

North Hill Care Home Accommodation

The property was purpose built in 2000. It has 28 single bedrooms all of which are en-suite with toilet facilities. The building has two floors with 2 bedrooms on the ground floor, 13 bedrooms on first and 13 on the second floor. 

There is an 8-person lift installed to permit easy access to the first and second floor. The dining rooms, conservatory and three communal lounges are all on the ground floor. The home is flanked by an attractive small garden, fitted with garden furniture.

The Home has various adaptabilities for the comfort and safety of our residents e.g. grab rails, ramps, wide corridors for wheelchair use, baths, showers, raised toilet seats, secluded hoists, fenced garden, fire doors and fire equipment. 

The Home is fully compliant with all fire safety regulations and visited regularly by a liaison officer of the local fire service. We comply with the Care Quality Commission and the Care Standards Act which came into force on1st April 2002.

Admissions, transfers and moving in

People interested in North Hill are encouraged to call or email the Manager for more information. They are provided with an information pack which describes the Home care standards and facilities. If interested, they are invited to visit for tea / coffee with us before making a decision.

They may then apply directly for a place at North Hill or through Social Services. The Manager follows up with an assessment of needs before a placement is offered to ensure the Home can meet the required needs. This includes an assessment of their financial circumstances, which will determine any funding entitlements as a contribution to the costs of their accommodation and care. 

Each application is given careful consideration. Depending on vacancies, a decision is made as soon as possible. If there are no vacancies, the applicant will be placed on a waiting list and updated as soon as a place becomes available. 

When a resident moves in, they have 4-6 weeks to decide whether “this is the place for them”. In this time, our staff will get to know them and their relatives to identify their specific needs and wishes e.g. what time they wake up, what they like to eat, watch and do in terms of activities. This is also picked up during the assessment period.

The resident’s care and support requirements are further assessed, discussed and developed into an agreed person-centred care plan. This considers any risks to which they may be exposed to and how to mitigate them as best possible. It involves discussion, subject to the agreement of the resident, with relatives or representatives who may be involved with their care. The aim is to achieve a person-centred plan of care which the Resident and everyone is happy with. 

When moving in, residents are encouraged to bring their own personal effects and treasured belongings to help make their rooms as homely as possible. Health and safety requirements do need to be considered. Residents are welcome to bring their own TV and telephone facilities are available as required. Tea and Coffee making facilities are available on request, subject to risk assessment. Each room is the resident’s own private area and this is respected.

Social Activities

Residents encouraged to maintain their hobbies, interests and individual choices. They are treated with dignity and respect and are supported to to remain as independent as possible with help from our staff and Multi-Disciplinary Team. We encourage communal interaction and engagement from all categories of Service Users and run specific activities for willing groups to satisfy their social needs.

Activities in the home include arts and crafts, complementary therapy, exercise classes and live entertainment. We have card games, play dominoes, quoits and encourage walks around the village. Visits take place to shopping centres, parks, garden centres, café, library, restaurants and local pubs. Shopping trips are arranged with prior notice.